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How to activate credit monitoring

To activate credit monitoring in your account:

  1. Log in to your account
  2. Click on the “Credit Monitoring” tab
  3. Fill out each field on the page
  4. Click “Next Step”
  5. Answer the verification questions

Note: You will only get one attempt at the verification questions, so please answer carefully. For assistance, you’re welcome to give us a call. To find the best phone number to call, log in to your account and scroll to the bottom of the page. The phone number you see is customized for your plan so you can get the help you need faster.

Will this impact your credit score?

No, activating credit monitoring on your account is considered a soft inquiry, which does not impact your credit score, as it is informational only and not a credit application. This is different from a hard inquiry, which occurs when you apply for credit. A hard inquiry can impact your credit score.

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