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What should I do if I believe my identity is stolen or I am a victim of fraud?

If you are a member of Allstate Identity Protection and suspect you’re a victim of fraud or identity theft, please contact us as soon as possible, either by selecting “Not me” on the alert you receive or by calling our customer care team at 1-855-821-2331. 

Once you are in touch with a member of our customer care team and have been confirmed as a victim, you will be assigned to a Restoration Specialist who will work on your behalf to manage your case and help restore your identity. Our U.S.-based team is not outsourced — they work in-house — and our Restoration Specialists are Certified Identity Theft Risk Management Specialists (CITRMS®). They are experts in identity restoration, and will be there with you every step of the way.

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