Reporting suspicious activity
If you don't recognize activity in an alert
If the activity in an alert seems fraudulent or suspicious, select “No.” This will tell us that we may need to investigate further. You’re also welcome to give us a call to go over the alert or report suspicious activity. To find the best phone number to call, log in to your account and scroll to the bottom of the page. The phone number you see is customized for your plan so you can get the help you need faster.
If you’ve reported suspicious activity
If you’ve reported suspicious activity in an alert, you can expect a call from us within 24-48 hours.